END TO END BUSINESS TECHNOLOGY PROJECT MANAGEMENT
Setting up or upgrading your business technology involves more than choosing the right products. It requires careful planning, coordination between multiple providers, technical expertise and the seamless integration of systems to ensure everything works together as intended.
Metrocom has vast experience with the project management process. We will help remove the complexity, by managing your business technology project from initial consultation and planning through to installation, configuration and ongoing support. Whether it’s a completely new build and you are establishing a new office, you are relocating your business, you are undertaking a commercial fit-out or upgrading your existing infrastructure, we coordinate the essential technology components to deliver a reliable, integrated solution tailored to your business.
With Metrocom managing the process, you have one experienced point of contact overseeing the project, helping minimise disruption, avoid unnecessary complications and ensure your technology is ready to support your business from day one.
Our Process for Managing your Project.
1. Consultation, Assessment & Planning
Every successful technology project starts with understanding how your business operates, what it needs today and where it is heading. We assess your existing infrastructure, operational requirements, staff needs and future growth plans to develop a clear, practical technology strategy.
From telecommunications and internet connectivity to network infrastructure, Wi-Fi, mobile services and CCTV systems, we identify the solutions required and establish a coordinated plan for implementation, including project scope, priorities, budgets and timelines.
2. Project Management & Supplier Coordination
A project that has multiple technology providers, contractors and installation schedules can quickly become complicated. Metrocom liaises with the various parties involved in your project, managing timelines, dependencies and communication to keep everything progressing in the right order.
We can work with relevant suppliers, technicians, cabling contractors and nationwide service providers such as Chorus, TFF, Enable and Northpower to align delivery and installation schedules, resolve issues as they arise and maintain oversight of the overall project.
3. Technology Infrastructure & Installation
A reliable business technology environment depends on the right infrastructure being installed correctly from the outset. Metrocom coordinates the deployment of the essential systems that your organisation needs, including business-grade internet, phone systems, structured data and fibre cabling, network equipment, Wi-Fi, business mobiles, Audio Visual equipment and CCTV.
Whether your project involves a new commercial premises, an office expansion or a complete technology upgrade, we ensure the relevant infrastructure and installation requirements are considered together. By coordinating these elements as part of one project, we help reduce the risk of compatibility issues, duplicated work and costly changes later.
4. System Configuration & Integration
Installing technology is only part of the process. Each component must be configured correctly and work reliably with the rest of your business environment.
Metrocom coordinates the configuration and integration of your telecommunications and network systems, including phone extensions, call routing, voicemail, mobile devices, wireless networks, internet connectivity and supported business applications. Where required, we also coordinate integrations with platforms such as Microsoft Teams and other business systems. Our focus is on delivering a cohesive, practical technology environment that supports the way your people work, communicate and serve customers.
5. Testing, Commissioning & Business Handover
Before a project is considered complete, the installed systems need to be checked, tested and ready for use. Metrocom coordinates the necessary testing and commissioning to confirm that key services are operating as intended and that the different components work together.
We also coordinate the final transition, including service activation, number porting, equipment deployment and staff guidance where required. For businesses relocating or upgrading existing systems, we plan the transition around operational requirements to help minimise downtime, maintain continuity and reduce disruption to staff and customers. We are there when it all goes live, and always responsive when you need us.
6. Ongoing Management, Support & Future Growth
Your business technology needs will continue to evolve after installation. Metrocom provides an ongoing relationship for support, changes, upgrades and future planning, according to the services in place.
Whether you need to add users, expand into another location, upgrade connectivity, modify call flows or introduce new technology, we can help coordinate the required changes and ensure they align with your existing environment. With one established point of contact who understands your setup, your business can manage its technology more efficiently and plan for future growth with greater confidence.
Just some of the ways we can assist.
Data Cabling
Hardware
WiFi
Voice Services
Video Conferencing
PA System
Internet
Advice
CCTV
Experience That Brings Everything Together
A successful technology project requires more than a collection of suppliers. It requires experience, technical understanding and the ability to see how every component fits into the bigger picture.
Metrocom brings together business telecommunications, connectivity, network infrastructure and technology services under one coordinated approach. We understand the importance of getting the details right, keeping projects moving and ensuring the systems your business depends on work together as intended. Rather than leaving you to manage multiple providers and resolve issues between them, we take a coordinated approach that keeps your requirements at the centre of the project.
From the first planning meeting to the final connection and beyond, Metrocom helps make complex technology projects simpler to manage. One point of contact, a coordinated approach and business technology designed to work together.